Policies

Customer Service

Telephone Customer Service Toll Free

Monday -Friday 9:00 A.M. - 6:00PM

If you receive a message option, we are on another call. We do not use call waiting. Your call will be returned as soon as possible.

Or Contact Us by E-Mail

We want your design to succeed! We strive to provide our customers with all available product information, specifications, installation advices, assistance with finishes and to also locate other product choices if something we have featured is not available, or if a variation is desired.

 

Shipping Times

For Gardenstyle Decor motorfreight custom finished decor, please allow 6-8 weeks delivery. Fountains and custom finished furniture goes on the manufacturer's schedule. At the time of your order, we contact our vendor for availability and approximate shipping times. Please allow ample time if you are ordering for product arrival for a special event or time of year. Delays are always possible during the completion of orders for a variety of reasons due to the made order nature of products and factory schedules over which we have no control.


Goods shipped by Zazzle are available with express and regular USPS delivery times which varies with the product. If you need it in a day or next week, please see Gardenstyle on Zazzle!


Guarantees

Gardenstyle Decor motorfreight custom finished decor is guaranteed to be as represented, free of flaws and defects. Damages during shipping must be reported immediately. Gardenstyle Decor will correct any mistakes in shipments promptly.

Zazzle offers a 100% love it or money back guarantee!

 

Return Policy

Please choose your custom made decor carefully and with consideration. We are here with customer service to help you make sure you know what you will be receiving. It will be made for you and we cannot take back custom merchandise except for an equal exchange for another item. We cannot pay extra shipping costs for motorfreight to exchange a product. If you want to an exchange a product you ordered for another, you will have to bear the shipping expense.

Zazzle offers a 100% love it or money back guarantee!

Motorfreight Claims

Motorfreight claims for damage are handled through the manufacturer who assigned the motorfreight carrier. Please report any damage on arrival of a product to us immediately and we will notify the manufacturer.

Payment Method

We accept Master Card and Visa by telephone, checks, money orders and wire transfers.

Privacy and Spam Policy

Your privacy is secure with Gardenstyle Decor. We do not use or share e-mail lists. We do not send past customers notices of specials, sales, products, or any e-mail.

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